Claims Procedure

Should you need to report a claim, please see below for the relevant facility. Whenever possible please ensure that you have the policy details to hand when contacting the claims teams.

For 21.2.1, Excess Layer, Contract Works and claims on all policies incepted prior to 1st February 2010:
T: 01902 392930
F: 01902 713777
E: claims@thisinsurance.co.uk

For Legal Expenses claims please call:
T: 0117 934 2111

For claims relating to all other policies incepted after 1st February 2010:
T: 0845 605 1018
F: 0292 066 6382
E: thisinsurance@cl-claims.com

Call This

GB Underwriting Division
0845 6017920

NI Underwriting Division
0845 6017930

This Way
0844 692 3855

Agency Team
0844 2578077